01—13
Before you trade one headache for another
Straight answers, in writing.
Fit, setup, the website plan, payments, data, and deliberate limits—indexed in one place.
Field index / 13 entriesNumbered so you can point at one and ask about it.
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What kind of property is this for?
RV and boat storage lots, numbered self-storage buildings, and properties that are both. Spaces are rented by the month or the season. If you run a seasonal campground, PineRoster is the product for that.
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Do I need a server or an IT person?
No. It runs on ordinary shared PHP hosting, which is part of the monthly package, so there is nothing for you to sign up for. There is no database to administer and no build step. I set it up for you.
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What does it cost each month?
$60 a month, covering all three pieces together: the real public website for your property, the hosting it runs on, and BayRoster behind it. Hosting is included, so there is no second bill and no separate account in your name. There is no per-unit SaaS toll, no seat charge, and no marketplace commission, and the bill does not rise as spaces fill or as people are added to the office. The one-time setup is quoted per property. If you switch online payments on, Stripe charges its own processing fee under your agreement with Stripe.
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Where does my data actually live?
In flat JSON files on the hosting that runs your site, not in a vendor database somewhere else. You can open them, read them, and back them up by copying them. There is a full CSV export of the customer, asset, location, and history graph if you ever want to leave.
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What happens if I stop working with you?
Nothing switches off on its own. There is no license server and nothing phones home. Your records are plain files, and the full CSV export means you leave with everything rather than with a support ticket.
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Do I have to take online payments?
No. Online billing ships turned off. Plenty of properties run the map and records and keep taking checks. If you enable payments, Stripe verifies every charge server-side and anything ambiguous goes to a review queue.
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What happens when a payment does not match cleanly?
It goes into a human review queue. Only a payment that matches exactly one customer, at that customer's rate, covering whole months, is applied automatically. The software will not guess with money.
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Can I move somebody to a different space?
Drag them there. Within an area it repositions immediately; across areas it opens a short transfer that confirms the date and rate. The software refuses to drop two customers into one space.
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What happens to a customer who leaves and comes back?
They reactivate onto their existing record rather than becoming a duplicate, and their payment history and notes carry forward. Closing an occupancy is a dated event, never a delete.
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Is a public website included?
Yes. Every setup includes a real website for your property. Its contact form can post leads straight into the inquiry queue over a signed, replay-protected connection. It is one-way by design: it can create an inquiry and can never reserve a space.
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Does it open my gate or run my locks?
No. BayRoster tracks who is in which space and who has paid. It does not control gate hardware, keypads, or locks.
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Is there an app to install?
No. It is a website that works in a phone browser, so there is nothing to install and nothing to keep updated on everyone's phone.
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How do I see it before deciding?
Open the live demo. It is real software with fictional customers, the password is published on this site, and it resets itself, so there is nothing you can break.
Not in the register?
Ask the owner who built it.
The demo answers most questions faster than a sales call. Password: anytown-demo.