Talk to the person who built it
Start with the property.
How many units and buildings you have, what you rent, how you bill today and what keeps getting missed is enough to begin.
A reply within one business dayTell Ben about the property and what you need.
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Tell me about your property.
You do not need to diagnose the software. Describe the operation and the thing that keeps slipping through.
Sending somebody else’s property? Say whose it is and put your own name on it. That is a referral.
Have a tenant list or rent roll? See what to send to get set up fast.